If you find the order is unsuitable please note you will have 14 days from the date of receipt to return your order. Please email us on info@eco-chic.shop and include your order number and reason for return.

Then send your unwanted item to us marked with your order number and your name to the following address:
Eco Chic
Unit 5 River Brent Business Park
Trumpers Way
London
W7 2QA

We are happy to provide refund given the items is in perfect condition, in its original packaging within 14 days from the date we received your return notification email.

A refund will not be possible if the item(s) arrived damaged as a result of original packaging not being used. In such cases, the item(s) will be retured to you.